A few months ago, we talked about how bullish salespeople were on sales as a profession. Of over 900 salespeople surveyed, 90% said that they would highly recommend a career in professional B2B sales to someone just coming out of school. They espoused the relative...

Last week, I was supposed to travel from Frankfurt to Amsterdam to speak at the local meeting of the sales enablement society. As usual, I used the easy online booking capabilities of my favorite airline weeks ago.Just as I was getting ready to leave for...

In this 12-part series, each post examines one of the 12 best practices identified in the 2017 CSO Insights World-Class Sales Practices Report. Today's best practice: “We deliver a consistent customer experience that lives up to and aligns with our brand promise.”Each year, we survey thousands...