CSO Insights

Benchmarks

2011 Lead Management Optimization Industry Benchmarks from our 2011 Lead Management Optimization Survey

In our sixth year of studying lead management metrics, we find many challenges. Acquiring new customers is critical for over 80% of the companies in the study.  Data Quality is an issue for email marketing.  Lead Scoring and Lead Nurturing are key best practices for Lead Management.

 Use these Benchmarks in conjunction with the 2011 Lead Management Optimization Key Trends report for maximum benefit.

Lead Management Optimization Industry Benchmarks sell for $300 each.  Here are the availabile Industry Reports:

 Click here to receive a sample Benchmark Report

Professional Services

Use this benchmark to compare your lead management metrics with survey responses from Professional Services: Business companies

High Tech Professional Services

Use this benchmark to compare your lead management metrics with survey responses from other high tech professional services companies

Manufacturing 

Use this benchmark to compare your lead management metrics with survey responses from non-computer manufacturing companies

Software 

Use this benchmark to compare your lead
management metrics with survey responses from software companies

Over $1 Billion 

Use this benchmark to compare your lead
management metrics with survey responses from
companies with revenues over $1 Billion

Average Deal Under $10K 

We find that comparison with companies whose deal size is similar to yours produces very reliable results. Use this benchmark to compare your lead
management metrics with survey responses from
companies with average deal size under $10K

Average Deal $10K - $25K 

We find that comparison with companies whose deal size is similar to yours produces very reliable results. Use this benchmark to compare your lead
management metrics with survey responses from
companies with average deal size between $10K and $25k

Average Deal $25K - $50K 

We find that comparison with companies whose deal size is similar to yours produces very reliable results. Use this benchmark to compare your lead management metrics with survey responses from
companies with average deal size between $25K and $50K

Average Deal $50K - $100K 

We find that comparison with companies whose deal size is similar to yours produces very reliable results. Use this benchmark to compare your lead
management metrics with survey responses from
companies with average deal size between $50K and $100K

Average Deal $100K - $250K 

We find that comparison with companies whose deal size is similar to yours produces very reliable results. Use this benchmark to compare your lead
management metrics with survey responses from
companies with average deal size between $100K and $250K

Average Deal $250K - $500K 

We find that comparison with companies whose deal size is similar to yours produces very reliable results. Use this benchmark to compare your lead
management metrics with survey responses from
companies with average deal size between $250K and $500K

Average Deal Over $500K 

We find that comparison with companies whose deal size is similar to yours produces very reliable results. Use this benchmark to compare your lead
management metrics with survey responses from
companies with average deal size over $500K

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