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CSO Insights In The News

The latest news from CSO Insights .

New research, new case studies, updated information, compelling presentations...there's always something happening at CSO Insights. Read what industry leaders are saying about CSO Insights and how our research and insights have helped companies understand the marketplace, the challenges companies are facing today and what they are doing to solve them.

Media Relations

If you are a member of the press or industry analyst community, please contact the person below. Be sure to include your name, phone number, and the name of your publication.

Media Contacts:


jim

Managing Partner
(303) 530-6930 Office
(303) 521-4410 Cell
jim.dickie@csoinsights.com

barry

Managing Partner
(415) 924-3500 Office
(916) 712-9621 Cell
barry.trailer@csoinsights.com




Selling Power Magazine

Key Challenges for CSOs in 2006 March 2006
Over 1,275 companies (many of them Selling Power subscribers) participated in this survey. The key finding in this detailed 230-page report: 69.5 percent of the CSOs surveyed anticipate greater selling challenges during 2006. Here is one key trend of many that are included in this article:

The amount of sales skills training - Up
More companies recognize the need to invest in human capital to remain competitive. The number of companies that reported an increase in sales skills training is up by 20 percent. Product This month, an important market study will be released by CSO Insights. The study focuses on the key challenges Chief Sales Officers face in today's marketplace. Read Full Article

KickStart Alliance

How Does Your Sales Force Compare? (PDF) February 2006
It's harder to close deals. We all knew it-now we have the numbers to prove it. Fast changing market conditions, more educated and demanding customers, and ever tighter budgets continue to challenge every sales organization. This summary KickStart Alliance's February Sales Operation Forum helps you compare your sales effectiveness metrics to others in the marketplace. Read Full Article

CRM Magazine

The 2005 CRM Market Leaders, Part 1 October 2005
The CRM industry over the course of the year grappled with well-publicized mergers and acquisitions, executive turnover, and product line restructuring. Still, the industry's impact--especially in the small and medium business markets--is growing more pervasive across industries and within organizations. With an eye on ROI, companies are benefiting from lower startup costs, shorter implementation times, ease of use, and more robust analytics, from both the on-demand (hosted) delivery model and on-premise solutions. Spearheading these developments are the 2005 CRM Market Leaders--read on to see how they are driving the market and how they stack up against the competition. Read Full Article

Direct Magazine

Survey Finds a Database Gap September, 2005
AMERICAN COMPANIES AREN'T AS data-savvy as you might think. Sure, they're willing to spend money on it. For example, 70% plan to increase their database management investments, and almost 60% will shell out more on data quality management, according to a study from CSO Insights Inc. and Harte-Hanks Inc. But that may be because they have no choice. In fact, the survey shows, many firms are lagging when it comes to applying accepted database practices. Read Full Article

New Media Marketer Magazine

Marketers Investing Resources In E-Marketing, Database Development In 2005 September, 2005
A new survey report underwritten by Harte-Hanks, Inc. (NYSE:HHS) and prepared by CSO Insights, Inc., reveals that more than one in five organizations spend more than 45 percent of their entire marketing budgets on "target marketing," and an additional two in five spend between 15 percent and 45 percent on such activity. Read Full Article

Entrepreneur Magazine

Behind the Magic - How do stellar sellers work their magic? From the first cold call to closing the deal, discover the top sales secrets of some seriously successful salespeople August 2005
How to sell more, better and faster: It's what keeps salespeople awake at night, no matter what they sell. And in an economy that's still soft around the edges, selling well is more important than it's ever been. Read Full Article

OneSource Insights Magazine

Will CRM Technology Finally Live Up to Its Potential in 2005? Spring 2005
An Interview with CSO Insights' Jim Dickie
For the past 11 years, the research firm CSO Insights has surveyed companies on the use of CRM technology to understand what they are buying and the results they are generating from these investments. OneSource recently discussed the results of the most recent survey, as well as the future of CRM technology, with CSO Partner, Jim Dickie. Read Full Article

Entrepreneur Magazine

Setting Sale - Is your business anchored down by a stale sales plan? Learn how to navigate the 5 biggest sales challenges facing entrepreneurs today, and get back on course August 2004
For Diane Hessan, selling is a lot different than it was just a few years ago. Sales cycles are longer as prospects convene 15-person committees to debate even the smallest sales decisions. Customers demand to see a definitive ROI before they'll buy, and they ask for more price breaks when they do. Read Full Article

ForceLogix Magazine

ForceLogix has built SalesForceOptimizer to turn the art of selling into a science.
A recent study from CSO insights highlighted Sales Effectiveness as a key opportunity to improving overall performance. What good are the financial results only when you have 20% new hires? That means 20% of your sales force cannot be measured by financial data alone. How are you going to manage them based on this information because these individuals are last in the rankings from a financial objective? Read Full Article