Sales Research Reports

2011 Telemarketing Inside Sales Optimization

Telemarketing and Inside Sales groups are becoming key to their organizations' achievements. We learned a lot in 2011, including:

More Inside Sales, Less Telemarketing-Watch out, field sales!

Inside sales organizations are increasingly following sales from lead to close, becoming independent revenue machines instead of lead nurturing support for the field.

Inside Sales is Hiring, Hiring Hiring-Hopefully not YOUR inside sales reps!

A quarter of the Telemarketing / Inside Sales organizations will grow more than 20% in 2011. They are looking for new reps in the industry, so watch out-your competitors may be trying to steal your reps.

Better use of Tools Inside

78% of Telemarketing/Inside sales consistently use their CRM, compared to 68% of field sales groups. This makes it easier for the reps to manage their business, but it also makes it easier for management to monitor progress and performance.

 Achieve keen insights into what other companies are doing in telemarketing and inside sales.

The report package contains a PDF of the 2011Telemarketing/Inside Sales Performance Optimization report plus a file with Charts for all 93 Metrics from the survey.

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$495.00