Sales Research Reports

2012 Core CRM Usage Report

In this report we look at CRM implementation rates, adoption rates and satisfaction ratings.

Metrics included in this report are:

• Types of CRM System(s) Implemented
• CRM System End User Adoption Rate
• Provide CRM Access from Mobile Devices
• Benefits Resulting from CRM Usage
• Satisfaction Rating of Core CRM Vendor

When you purchase this report, you also receive the 2012 Key Trends Report and the 2012 Going Forward Report.

$195.00