Sales Research Reports

2012 CRM 2.0 Analysis

In this analysis, we will profile the major categories of CRM 2.0 technologies and their acceptance rates in sales organizations.

The Metrics covered in this report include:

• Implementation of Sales Force Collaboration Solutions
• Implementation of Lead Generation Management Solutions
• Implementation of Sales Analytics/Forecasting Solutions
• Implementation of Sales Knowledge Management/Playbooks Solutions
• Impact of Social CRM
• Utilization of the Internet to Support Sales and Marketing
• Impact of Internet Usage on Sales Performance

When you purchase this report, you also receive the 2012 Key Trends Report and the 2012 Going Forward Report.

$195.00