CSO Insights

CSO Insights Blog Posts

CSO Insights Blog Posts

Sales Management 2.0

Tuesday, May 25, 2010

A lot more has been said and written about sales than about sales management, even though there is huge leverage in developing competent sales managers. What kind of leverage? Glad you asked; last week we released our first-ever Sales Management Optimization study based on responses from 630 companies. The study looks across 75 metrics and identifies the top 10 Key Trends.

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Lead Generation: What Telemarketing/Inside Sales is Doing

Monday, May 17, 2010

The top objectives of CSOs for 2010 are Increase Revenues and Capture New Accounts. How will these objectives be achieved? Top sales initiatives for 2010 are Revising/Enhancing Lead Generation Programs and more closely Aligning Sales & Marketing. Sounds like a plan but how to make this happen?

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Hand Raisers Not Finger Pointers

Thursday, April 22, 2010

This week I attended Selling Power's Sales Leadership Conference in Las Vegas and had a chance to meet a lot of CSOs in person and hear some terrific presentations. Gerhard Gschwandtner (who may already have become one of those people known only by his first name) started his presentation with an exercise.

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On Vacation--Off the Grid

Thursday, April 15, 2010

There are still places in California where--despite Verizon's claim--you cannot get a cell signal. Death Valley is one of these locales. And despite its name, you can survive here quite nicely, thank you.

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Last Chance for Inside/Telesales Survey

Friday, April 9, 2010

In February we released our 2010 Sales Performance Optimization (SPO) report and it has already been widely distributed and read. As a part of that survey, we also looked at Inside/Telesales and are continuing to gather data in this area for another couple weeks (Take the Inside/Telesales Survey Now!).

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