CSO Insights

CSO Insights Blog Posts

CSO Blog Posts for May 2010

Telemarketing/Inside Sales Thoughts & Observations

Monday, May 31, 2010

This week we are releasing our 2010 Telemarketing/Inside Sales Optimization report and I want to share a brief sneak preview plus 3 steps.

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Sales Management 2.0

Tuesday, May 25, 2010

A lot more has been said and written about sales than about sales management, even though there is huge leverage in developing competent sales managers. What kind of leverage? Glad you asked; last week we released our first-ever Sales Management Optimization study based on responses from 630 companies. The study looks across 75 metrics and identifies the top 10 Key Trends.

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Lead Generation: What Telemarketing/Inside Sales is Doing

Monday, May 17, 2010

The top objectives of CSOs for 2010 are Increase Revenues and Capture New Accounts. How will these objectives be achieved? Top sales initiatives for 2010 are Revising/Enhancing Lead Generation Programs and more closely Aligning Sales & Marketing. Sounds like a plan but how to make this happen?

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