CSO Insights

CSO Insights Blog Posts

CSO Blog Posts for December 2009

Hey Batter, Batter, Batter!

Sunday, December 6, 2009

I played a lot of baseball (Midget League through high school Varsity) and fielders chanting "Hey Batter, SWING Batter!" was part of the game. For those not familiar with the sport, it's called "chatter." And it's intended to distract the opposing player at bat.

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Back to Basics

Wednesday, December 2, 2009

I recently co-presented with Dale Carnegie Training at seminars in New York and Boston. I talked about levels of relationship, sales process and how these combine in CSO Insights' Sales Relationship Process Matrix. The Dale Carnegie Training presenter covered specific sales tactics such as dealing with price objections or buyers stalling for more time. And I do mean specifically addressing these issues with examples and precise wording.

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